Effective Date: 14 May 2026

These Support Services Terms & Conditions (“Terms”) apply to all operational, administrative, production and support services provided by Nomadica Project Ltd (“Nomadica Project”, “Nomadica”, “we”, “our” or “us”).

By requesting, booking or engaging with any support service provided by Nomadica Project, the collaborator, client or participating party (“Client”) agrees to the Terms outlined below.

Nomadica Project Ltd
Company Number: 16963972

Mainyard Studios, Unit 7
58B Alexandra Road
EN3 7EH
Enfield, London
United Kingdom

Contact Email: music@nomadicaproject.com

Nomadica Project operates as an independent and evolving live music platform focused on thoughtful collaboration, clear communication and practical operational support.

The project combines practice-led development, academic research and real-world creative application within live music, touring and event coordination.

Nomadica aims to support artists, venues and collaborators through organised workflows, transparent communication and realistic planning while continuing to develop its long-term operational structure.

As an emerging independent platform, Nomadica Project values collaborative problem-solving, continuous improvement and honest communication throughout all stages of a project.

These Terms apply to all operational and support services offered by Nomadica Project, including but not limited to:

• Live Music Support Services

• Production Coordination & Technical Advancing

• Tour Management & Live Operations Support

• Artist Development & Booking Support

• Pre-production Coordination

• Scheduling & Tour Administration

• Venue & Opportunity Research

• Promoter & Venue Liaison

• Booking Documentation Support

• Operational Planning & Communication Support

Services may evolve over time as the platform develops.

Nomadica Project reserves the right to modify, expand, pause or refuse services depending on operational capacity, project suitability and resource availability.

All projects are assessed individually.

Before any service begins, Nomadica Project may provide:

• project discussions

• operational assessments

• quotations

• estimated timelines

• scope of work summaries

• expected deliverables

• practical limitations

• estimated expenses where relevant

Support services currently focus primarily on:

• pre-production

• administration

• coordination

• communication

• planning

• advancing support

Unless explicitly agreed in writing, services do not automatically include:

• on-site event management

• venue staffing

• licensed security

• technical equipment supply

• artist representation contracts

• legal representation

• ticketing operation

• financial guarantees

• transport provision

• accommodation booking payments

Any additional responsibilities must be agreed upon separately in writing.

Clients are responsible for providing accurate, complete and up-to-date information required for the agreed support service.

This may include:

• technical riders

• stage plots

• schedules

• budgets

• artist information

• venue information

• contracts

• access details

• accommodation information

• production requirements

• event timelines

Where documentation or required information is delayed, incomplete or inaccurate, Nomadica Project cannot guarantee the expected operational outcome.

Nomadica Project will always aim to support the project to the best of its operational ability within the available timeframe and information provided.

Recommended support timelines are:

Timeline Before Event:

• Standard Support ➝ 20+ working days

• Short-Notice Support ➝ 10–20 working days

• Emergency Support ➝ Under 10 working days

Projects requiring support within shorter timeframes may:

• incur additional fees

• require revised scope limitations

• require full upfront payment

• be refused if operationally unrealistic

Nomadica Project reserves the right to decline emergency work where timelines are considered unmanageable or likely to compromise service quality.

All services are quoted individually depending on:

• scope

• complexity

• timeline

• workload

• operational requirements

Payments are currently accepted via:

• Bank Transfer

• PayPal (where bank transfer is not possible)

For standard projects:

• A 50% booking deposit is normally required

• The remaining balance must be paid no later than 3 working days before the agreed project, event or delivery date

For emergency support projects:

• Full upfront payment is required before work begins.

Failure to complete payment within the agreed timeframe may result in:

• project suspension

• cancellation of support

• release of reserved operational time

• refusal of future services

Nomadica Project reserves the right not to issue repeated payment reminders.

Nomadica Project reserves the right to maintain internal operational records regarding:

• repeated cancellations

• unresolved payment issues

• communication breakdowns

• failure to provide required documentation

• repeated failure to fulfil agreed commitments

These records are maintained strictly for operational and professional purposes.

Clients may cancel support services in writing.

Refund eligibility depends on:

• notice period

• project stage

• work already completed

• operational time already allocated

Standard Projects:

For projects booked more than 20 working days in advance:

• cancellations within 3 working days of booking may qualify for a refund where no significant work has begun

• after operational work has commenced, deposits may become partially or fully non-refundable

Short-Notice Projects:

For projects booked within 10–20 working days of the event:

• deposits are generally non-refundable once planning or coordination work has begun

Emergency Support:

For projects booked under 10 working days before the event:

• Full upfront payments are generally non-refundable due to immediate operational allocation and scheduling impact

Where partial work has been completed, Nomadica Project reserves the right to retain a percentage of the agreed payment corresponding to the work already undertaken.

Where appropriate, completed operational documentation may still be shared with the Client.

Nomadica Project reserves the right to cancel or withdraw from projects where:

• operational capacity becomes insufficient

• required information is not provided

• project conditions become unsafe

• communication becomes unmanageable

• ethical or professional concerns arise

• external circumstances prevent reasonable delivery

Where possible, reasonable notice will be provided.

If Nomadica Project cancels a confirmed service without sufficient notice and no substantial work has been delivered, the Client may be entitled to a partial or full refund, depending on the project stage.

Nomadica Project provides operational, administrative and coordination support services only.

While every reasonable effort will be made to support projects professionally and responsibly, Nomadica Project cannot guarantee:

• artistic outcomes

• audience attendance

• venue performance

• technical performance

• financial results

• booking success

• third-party delivery

• commercial outcomes

Final responsibility for:

• licensing

• venue operation

• artist performance

• health & safety compliance

• technical execution

• audience management

• legal compliance

• financial management

remains with the relevant contracted parties.

Nomadica Project shall not be held liable for losses arising from:

• third-party failures

• venue cancellations

• technical failures

• performer cancellations

• travel disruptions

• force majeure events

• inaccurate client information

Nomadica Project will only undertake activities that align with its current operational and insurance capacity.

Where required, relevant insurance arrangements, including Public Liability Insurance, may be secured ahead of specific projects or events.

Clients remain responsible for ensuring their own required insurance, licensing and legal compliance obligations are met.

Meetings, consultations and site visits are strictly by prior arrangement.

Nomadica Project does not accept unannounced visits.

Appointments may be requested through:

• the website

• official contact forms

• direct email communication

Nomadica Project reserves the right to refuse or discontinue services where communication, behaviour or working conditions become abusive, unsafe, discriminatory or professionally inappropriate.

Nomadica Project aims to maintain respectful, collaborative and transparent working relationships across all projects.

These Terms shall be governed and interpreted in accordance with the laws of England and Wales.

Any disputes arising in relation to these Terms shall first be approached through reasonable and professional communication between all parties before further escalation is considered.

Where escalation becomes necessary, matters will be handled through Nomadica Project Ltd and its Director.

For enquiries relating to support services, bookings or these Terms & Conditions, please contact:

Nomadica Project Ltd
London, United Kingdom

Email: music@nomadicaproject.com
Website: nomadicaproject.com